Most visits are positive, with reviewers praising Dr. Bob's knowledge and the team's kindness. Prices are lower than competitors, and staff remember long-term patients. However, several reviewers report that abnormal blood test results were never explained, and one dog's declining kidney disease went unaddressed across multiple visits despite warning signs in earlier bloodwork.
Owners bring aging or injured dogs and cats to Dr. Jen Tucci for acupuncture, chiropractic, and rehabilitation after traditional vets find nothing on X-rays or offer limited options. Even anxious pets calm down with her; many report their animals regaining mobility, pain relief, and quality of life within weeks.
Staff earn consistent praise for kindness and genuine care, walking owners through options without pressure and keeping pets calm during stressful visits. The clinic excels at urgent and routine care alike, with weekend and holiday availability, transparent pricing, and named technicians like Kortnee and Dr. Berns earning repeat mentions. One pricing quote for dental extraction differed wildly from an initial phone estimate, and website hours were listed incorrectly, but these are isolated gripes in a 94% five-star review base. Sploot positions itself as Fear Free certified and offers wellness packages, spay/neuter, dental care, surgery, dermatology, and behavior consults. Their membership saves up to $650 annually. The Belmar location serves South Alameda, Creighton, Belmar Park, and wider metro Lakewood. Most reviewers note they treat young puppies, seniors with chronic issues, and nervous pets with equal attentiveness.
Reviewers consistently describe a team that puts nervous animals at ease. Staff sit at floor level, call after visits, and remember pets by name across years. Dr. MacKenzie, Dr. Haleigh, Dr. Howard, and vet tech Stephanie earn specific praise for listening and tailoring care. The clinic charges less than nearby practices while handling routine exams, surgery, dental work, and same-day injury care. Long-term clients note the new ownership has maintained the clinic's reputation for tenderness, especially during difficult moments like euthanasia. Most praise centers on the human touch: kindness across shifts, accommodation of anxious seniors, and staff who treat each pet as their own. Pricing feels fair for the service level, though diagnostic imaging can mount quickly. Sixteen-year patients and out-of-town visitors both leave with strong recommendations.
Last updated 2026-07-07