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True Companions Animal Shelter & Clinic

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 669 Google reviews · How we rank ›

4.2(669) 73 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareVeterinary SurgeryVeterinary DentistryLow-Cost / Affordable Vet Care
True Companions Animal Shelter & Clinic
Services
General Veterinary Care, Veterinary Surgery, Veterinary Dentistry
Reviews
669

What recent reviews say

True Companions couples adoption services with low-cost veterinary care that wins steady praise for compassion toward special-needs animals and patient staff. However, recent reviews flag serious concerns: multiple clients report rude vets, misread medical results, poor record-keeping, and a marked drop in care quality after staff changes. The no-kill policy itself has been questioned by adopters who say animals were euthanized without consent.

Recent shift: Staff changes, especially departure of Dr. O'Brien, coincide with drop in satisfaction. Multiple reviewers from the past month report rude or incompetent vets; no recent five-star reviews mention the clinical team by name, suggesting newer staff lack predecessor's reputation.

Praised for
  • compassionate adoption support
  • clean facilities and special needs care
  • affordable veterinary pricing
  • knowledgeable and caring staff
  • smooth adoption process
Watch-outs
  • poor staff communication and rudeness
  • misread test results and medical errors
  • inaccurate animal records
  • transition from prior veterinarian (Dr. O'Brien) created service decline
compassionate-staffskilled-vetsfriendly-front-deskpoor-communicationgentle-with-animalsclean-facilityaffordable-pricingcaring-follow-up
Best for: Adopters seeking special-needs or medical-history animals at a nonprofit committed to no-kill placement.
Think twice if: Staff inconsistency and recent medical errors reported. Verify current vet availability and confirm adoption promises about medical care or behavior support before committing.

Strengths

  • No-kill shelter for adoptable animals
  • On-site vet clinic with affordable pricing
  • Special attention to animals with medical or behavioral challenges
  • Separate cat and dog facilities reduce stress

Worth knowing

  • Vet Dr. O'Brien left; current vets include Malone, Cox; adoption staff member Savannah and Liz praised for follow-up
  • Laser therapy offered on-site
  • Separate dog and cat building design
  • Recent surgeries praised (knee surgery follow-up)
  • Named adoption staff: Christine, Savannah, Liz

What reviews say by service

General Veterinary Care
Adoption clients praise on-site vet care as affordable and compassionate; medical appointment clients report recent vets as rude, dismissive, and prone to diagnostic errors.
Veterinary Surgery
Spay/neuter and orthopedic surgery praised for aftercare and follow-up; surgical outcomes noted as good.
Veterinary Dentistry
Dental care mentioned only in context of one stray's poor teeth; no direct review feedback on dental service.
Low-Cost / Affordable Vet Care
Consistently praised for affordable pricing; adopters and routine-care clients highlight cost-effectiveness as major draw.

How it compares

  • Rated 4.2 against a 4.57 average across the 143 general veterinary care businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 48
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
485
4
44
3
20
2
26
1
94

Common questions

What are the most affordable services?
Dog exams, 1-year rabies, and DHPP vaccines are each $50 or under. Dog neuter starts at $196; cat neuter at $125. Microchip is $50.
Do they handle surgery for injuries, not just routine spay/neuter?
Yes. Reviewers mention wound treatment and orthopedic surgery (e.g., knee surgery). Presurgical exam is $50.
What should I know before adopting a special-needs animal from them?
Confirm in writing any promised medical care, behavioral support, or follow-up before finalizing adoption. Recent reviews highlight staff inconsistency and recommend verifying promises about animal history and medical needs.
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Last updated 2026-07-07