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Urban Vet Care

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 856 Google reviews · How we rank ›

4.7(856) 84 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareVeterinary SurgeryVeterinary DentistryHolistic & Alternative MedicineLow-Cost / Affordable Vet CareExotic & Avian VetLarge Animal / Equine Vet
Urban Vet Care
Services
General Veterinary Care, Emergency & Urgent Care, Veterinary Surgery
Reviews
856

What recent reviews say

Dr. Barone and most of the clinical team earn strong loyalty for genuine care and skilled handling of anxious or complex cases. However, pricing surprises, gaps between front-desk estimates and vet fees, and uneven staff consistency-some techs don't know their scope-undermine confidence for first-time or cost-conscious owners.

Their website lists acupuncture, laser therapy, in-house lab, and surgery alongside preventative care, supported by AAHA accreditation and 20 years in practice. The best experiences come from established patients and those seeing the senior veterinarians; newer arrivals report rushed visits and pressure to add services.

Praised for
  • skilled, compassionate vets (especially Dr. Barone)
  • friendly, knowledgeable staff
  • patient with anxious or challenging pets
  • thorough exams and clear explanations
  • modern facilities and equipment
Watch-outs
  • phone estimates differ from final bills
  • inconsistent staff knowledge and professionalism
  • rushed appointments despite slow lobby
  • slow or poor follow-up communication on health concerns
  • insensitive email management for deceased pets
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationthorough-examssurprise-feesrushed-appointmentspoor-communication
Best for: Owners of anxious or medically complex pets who prioritize clinical expertise and long-term relationships.
Think twice if: First-time pet owners or those sensitive to unexpected fees should clarify pricing in writing and confirm staff credentials before complex appointments.

Strengths

  • Specialist-level care for anxious and complex medical cases
  • Dr. Barone's thorough follow-up and compassionate bedside manner
  • Modern diagnostics (ultrasound, radiology, in-house lab)
  • Holistic options like acupuncture and laser therapy

Worth knowing

  • Dr. Barone praised for thorough exams, compassionate communication, and ability to sit with nervous pets to reduce stress
  • Dr. Mott noted for innovative sedation solutions for difficult patients
  • Acupuncture and laser therapy mentioned as successful treatments for chronic pain
  • In-house lab, ultrasound, and radiology available
  • Exam room waiting instead of lobby waiting mentioned to reduce pet stress
  • Phone estimates frequently underestimate final cost; additional findings discovered during exam

What reviews say by service

General Veterinary Care
Annual exams and preventative care praised for thoroughness and compassion, but some first-time clients felt rushed despite availability.
Emergency & Urgent Care
Urgent care mentioned positively in context of established relationships; limited direct review evidence.
Veterinary Surgery
Coordination with specialist hospitals and post-surgical follow-up highly praised; acupuncture and pain management for post-surgical recovery detailed.
Veterinary Dentistry
Dentistry listed on website; no specific review mentions.
Holistic & Alternative Medicine
Acupuncture and laser therapy successfully used for chronic pain and herniated disc recovery.
Exotic & Avian Vet
No review evidence.

How it compares

  • Rated 4.7 against a 4.57 average across the 104 emergency & urgent care businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
758
4
26
3
18
2
15
1
39

Common questions

What happens if the vet finds something extra during the exam?
Phone estimates often do not match the final bill. The business states additional problems discovered during examination (such as cysts) incur separate fees. Always ask for a written estimate breakdown before authorizing extra services.
Does Urban Vet Care offer acupuncture and other alternative treatments?
Yes, their website lists acupuncture, laser therapy, and traditional surgery. Reviewers report acupuncture as effective for chronic pain and herniated disc recovery.
Which vet should I request?
Dr. Barone is named repeatedly for thorough exams, compassionate communication, and patience with anxious pets. Dr. Mott is noted for innovative sedation techniques for challenging cases.

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Most visits end with relief and gratitude. Vets like Dr. Lexie, Dr. Z, Dr. Liv, and others spend time listening, explaining each step, and catching problems other clinics missed. Staff remember pets by name and adjust the exam room to calm nervous animals. A handful report serious friction: surprise bills after being quoted differently on the phone, a cat given two rabies vaccines in back-to-back years with no explanation, and difficulty reaching management to resolve complaints. The business claims it discounts new clients $50 on first visits and serves Union Station, LoDo, LoHi, and surrounding Denver areas. Prices come up often enough to trust reviewers care about them, but the clinic's openness varies wildly between appointments. When staff engage on cost upfront, people praise them. When they do not, frustration runs deep.

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GoodVets Highlands
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Most visits result in friendly, attentive care with detailed explanations and timely follow-up. Vets listen carefully and handle nervous pets with patience. One notable failure: staff clipped an elderly cat's nails against explicit instructions, causing months of mobility loss. A few reviews flag heartworm tests and general pricing as high; one exam felt rushed despite a 30-minute wait. Tech Lizz and Dr. Devin are named positively. Appointment slots fill quickly, even for same-day urgent visits from Aurora. Fair pricing gets praised alongside concerns it runs above market rate. The calm, welcoming environment and genuine aftercare distinguish most experiences.

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Last updated 2026-07-07