VCA Anderson earns strong marks for end-of-life care, surgery, and detailed explanations. Reviewers highlight vets like Dr. Lewis, Dr. Stocks, and Dr. Roberts for going beyond appointments-following up by phone, researching travel requirements, and checking in post-surgery. One shelter dog's experience soured when staff didn't comfort an anxious rescue, and another reviewer noted a curt older veterinarian. The bulk of visits show attentive, unhurried care.
The hospital lists preventive care, dental, diagnostics, and euthanasia on its site. Its Lakewood location serves both routine wellness and complex cases, from kittens to travel-prepped adventure cats. Follow-up calls and written take-home instructions are consistent touches. A small minority report feeling rushed or dismissed, but most leave feeling their pet was treated like family.
Westwood operates as a neighborhood anchor built on Dr. Baye's reputation for genuine care and restraint. Families return across decades, drawn by her refusal to upsell, her ability to diagnose complex cases without expensive surgery, and staff who know each pet by name and keep them calm.
Most clients report attentive, skilled care that keeps them loyal for years. Staff know pets by name, answer questions thoroughly, and handle anxious animals with patience. Surgery outcomes and preventative care earn particular praise. Pricing ranks as the main tension: reviewers cite costs 30-40% higher than competitors for identical services. Two clients also object to policies requiring expensive lab panels for medication refills and describe upselling tactics. These grievances sit alongside broad warmth toward individual veterinarians and technicians.
All nine reviews are five-star. Customers consistently praise Dr. Howard and staff for calm handling of nervous pets, genuine care, and low wait times. Small-town feel and post-appointment check-ins stand out.
Last updated 2026-07-07