Clients consistently describe Wadsworth as a rare clinic where staff and veterinarians genuinely listen and take time to explain care decisions. The facility is clean, appointments move relatively fast for urgent issues, and multiple reviewers drove farther to keep coming back, trusting the team with dental work, senior care, and end-of-life support.
One negative experience flagged aggressive diagnostic recommendations that ultimately went unresolved, along with a later incident where an anxious dog was refused care rather than offered modified handling. Cost clarity and behavioral approach were concerns in that case. Most reviewers report feeling confident and informed after visits, though occasional waiting past appointment time was noted as acceptable when prior pets needed extra attention.
Dr. Jan Facinelli runs a holistic veterinary practice in Wheat Ridge that draws strong loyalty from pet owners seeking alternative care. Most reviewers praise her expertise in homeopathy and hands-on approach, though a 2-star review flagged high phone consultation costs and tactless communication when a pet had passed away.
Second Chances Veterinary Care earns strong marks for affordable pricing that undercuts traditional vets, kind staff, and quick appointment scheduling. Dental work receives consistent praise for thoroughness and recovery speed. Emergency capacity and compassionate end-of-life care stand out. The caveat: some customers feel misaligned with the "low-cost" label when quoted higher than expected, and a few report frustration when the team declined requested diagnostics or when initial visits involved only technicians rather than the veterinarian. These are minority experiences amid mostly five-star reviews.
Reviewers consistently praise Dr. Shiarella's diagnostic acumen, honest approach to treatment, and the clinic's affordable pricing. The walk-in model draws loyal patients who value avoiding emergency fees, though the trade-off is outdoor waiting in heat and occasional delays. Staff are noted as caring and skilled in technical tasks like blood draws; phone communication has been inconsistent.
Last updated 2026-07-07