Most clients praise Dr. Barnes and his team for honest pricing, clear communication, and genuine care for pets. One reviewer noted inconsistencies in clinical advice and math errors on a weight-loss plan, raising questions about accuracy.
Dr Miles and Kristy deliver individualized care using acupuncture, chiropractic, and herbal medicine. One reviewer credits the practice with saving her dog's life when conventional vets couldn't help. Limited review evidence, but consistent praise for skilled, compassionate treatment.
Reviewers praise Dr. O'Connell and Dr. MacKenzie for patience, thorough care, and kindness across three years of visits. Dental work, kidney disease counseling, and emergency intake impress. However, pricing frustrates consistently: surprise charges at checkout, line-item markups, and cost disclosures that shift during visits. Front desk staff can be dismissive, and a recent case raised concerns about delayed antibiotic treatment for infection. Loyal patients value the vets and techs; newcomers may encounter friction with phone staff and billing practices.
Reviewers consistently praise VEG's emergency team for combining speed with genuine compassion. Staff remain calm under pressure, explain every step clearly, and quote costs upfront, turning frightening moments into experiences of reassurance and skilled care. The facility lets owners stay with their pets, names nurses and doctors (Dr. Haake, Dr. Bluhm, Dr. Thaeder, nurses Carri, Kendall, Joanne), and handles reactive animals with special consideration. Wait times are minimal even when fully booked; post-surgery follow-up calls are met with patience.
Last updated 2026-07-07