Denver Veterinarian
Menu

Chewy Vet Care 9+Co

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 272 Google reviews · How we rank ›

4.8(272) 86 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareVeterinary SurgeryVeterinary DentistryLow-Cost / Affordable Vet Care
Chewy Vet Care 9+Co
Services
General Veterinary Care, Emergency & Urgent Care, Veterinary Surgery
Reviews
272

What recent reviews say

Chewy Vet Care earns consistent praise for skilled vets, gentle animal handling, and staff who listen and explain options clearly. Dr. Johnson, Dr. Todd, Dr. Robb, and named techs like Shannon and Yesi draw specific praise. The clinic keeps polaroid albums of patients and offers integrated pet portal access. However, one detailed complaint alleges high prices, surprise fees, delayed communication, inadequate side effect warnings on medication, incorrect bandaging that worsened infection, and poor response to concerns unless a review was left. Staff conduct was also disputed by that reviewer. The clinic reimbursed that customer after head office involvement.

Most recent visits praise quick appointment access, personable staff, and thorough documentation. Reviewers note the clinic can feel pricey; one mentioned insurance helps make it affordable. The 4.8 rating across 272 reviews reflects overwhelmingly five-star feedback, with the minority one-star complaint standing as a serious exception.

Recent shift: One month ago, a detailed one-star complaint alleged serious failures in care, communication, and racial conduct. The clinic head reimbursed that customer. Since then, all five recent reviews (within a week to three days ago) are five-star and praise specific staff, quick access, and thoroughness, suggesting either improved visibility post-resolution or consistent satisfaction among newer patients.

Praised for
  • skilled, attentive vets and staff
  • gentle handling and calm patient experience
  • clear explanations of treatment options and costs
  • thorough aftercare support and follow-up
  • friendly, caring environment
Watch-outs
  • high prices and surprise fees
  • slow communication unless escalated
  • poor handling of medications and side effects
  • inconsistent care leading to animal harm
skilled-vetsgentle-with-animalscompassionate-stafffriendly-front-deskclear-communicationcaring-follow-upoverpricedsurprise-feespoor-communication
Best for: Pet owners willing to pay for premium care and staff attentiveness, especially those with anxious or vet-reactive animals.
Think twice if: Pricing is a concern; one reviewer reported surprise fees and felt the health plan led to higher costs. One detailed complaint alleges poor medication guidance and slow response times unless escalated.

Strengths

  • Named vets (Dr. Johnson, Dr. Robb, Dr. Todd) and staff known by name across reviews
  • Gentle handling especially for reactive or anxious pets
  • Integrated Chewy app and pet portal for easy record access

Worth knowing

  • Dr. Johnson, Dr. Todd, Dr. Robb, vet techs Shannon, Yesi, and front-desk staff Amanda and Jess named in recent reviews
  • Clinic maintains polaroid album of patient histories including first-ever patient at the location
  • Integrated pet portal through Chewy app for easy access to records and support
  • One customer received reimbursement after complaint escalation to head office

What reviews say by service

General Veterinary Care
Praised for thorough exams, clear explanations, and gentle handling; one complaint cited inadequate medication side effect warnings.
Emergency & Urgent Care
Website and reviews support urgent care capability; limited specific testimony beyond routine mentions.
Veterinary Surgery
One review mentioned a vet-reactive dog receiving compassionate care after a prior surgery resulted in injury elsewhere; no direct surgery feedback.
Veterinary Dentistry
No direct testimony in reviews.
Low-Cost / Affordable Vet Care
Reviewers describe the clinic as pricey and beyond budget without insurance reimbursement; does not align with low-cost positioning.

How it compares

  • Rated 4.8 against a 4.57 average across the 143 general veterinary care businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
254
4
4
3
2
2
1
1
11

Common questions

Can I book a same-week appointment?
Yes. One recent reviewer noted they were able to get an appointment quickly, and the clinic is open 7 days a week.
Does Chewy Vet Care help with pet insurance and wellness plans?
Yes. Their website lists pet insurance and wellness plan options, though one reviewer noted the plan may lead to higher per-service costs.
What happens after my visit?
You receive a written aftercare summary and ongoing access to records through the Chewy app and pet portal, plus follow-up support from the vet team.
Request a quote

Similar veterinarians nearby

Sploot Veterinary Care - 9+CO
86

Sploot Veterinary Care - 9+CO

4.8(761)✓ VerifiedPublishes prices

Sploot consistently earns praise for friendly, experienced vets who communicate clearly and treat pets gently. Dr. Rachel Thresher, Dr. Livia Wieringa, Dr. Ben, and techs like Alexis and Eli appear frequently in positive feedback. The membership pricing is cited as a strength. However, recent complaints reveal gaps: rushed visits that skip key exams, reluctance to pursue diagnostics like biopsies, and payment transparency issues. The 1-star reviews suggest some staff members prioritize pet comfort over thorough diagnostics, and customers report 30-minute waits for billing and difficulty getting invoices. Most visits result in satisfied customers who feel heard and respected. The clinic serves puppies, cats, and anxious pets well, with strong marks for vaccination, ear infections, and routine wellness. Yet the pattern of 1-star reviews points to inconsistency: what works in routine care sometimes falters when owners need more aggressive diagnosis or faster turnaround.

General Veterinary CareEmergency & Urgent CareVeterinary Surgery
View profile
VEG ER for Pets
91

VEG ER for Pets

4.8(2061)✓ Verified

Staff here treat emergency visits as partnerships with owners, not transactions. You stay with your pet the entire time; vets explain each step; a night shift call about your hospitalized cat gets answered by a doctor. Reviewers describe being given quiet rooms to rest, status texts, and follow-up help days later. From exotic animals (ball pythons, guinea pigs) to breathing emergencies, the team moves quickly and keeps costs transparent. Multiple named vets (Sotiropoulos, DeZara, Kim, Haake, Carrara) and techs (Celeste, Chloe, Jessica, Kaitlynn) appear across reviews as unflinching during loss and genuinely present during crisis. The open-plan layout means reactive dogs may feel exposed. Reviewers consistently note this is not routine vet care; it's designed for genuine emergencies and stays that can run overnight or longer. Owner feedback after discharge is routine, not an exception.

General Veterinary CareEmergency & Urgent CareVeterinary Surgery
View profile
Vetco Vaccination Clinic
62 low data

Vetco Vaccination Clinic

3.9(9)✓ Verified

Vetco offers fast, low-cost vaccinations and draws praise for friendly staff and gentle handling of anxious pets. However, wait times and poor upfront communication about pricing are concerns; one reviewer also flagged confusion about whether the location actually operates a vaccination clinic.

General Veterinary CareLow-Cost / Affordable Vet Care
View profile

Last updated 2026-07-07