Chewy Vet Care 9+Co
Chewy Vet Care earns consistent praise for skilled vets, gentle animal handling, and staff who listen and explain options clearly. Dr. Johnson, Dr. Todd, Dr. Robb, and named techs like Shannon and Yesi draw specific praise. The clinic keeps polaroid albums of patients and offers integrated pet portal access. However, one detailed complaint alleges high prices, surprise fees, delayed communication, inadequate side effect warnings on medication, incorrect bandaging that worsened infection, and poor response to concerns unless a review was left. Staff conduct was also disputed by that reviewer. The clinic reimbursed that customer after head office involvement. Most recent visits praise quick appointment access, personable staff, and thorough documentation. Reviewers note the clinic can feel pricey; one mentioned insurance helps make it affordable. The 4.8 rating across 272 reviews reflects overwhelmingly five-star feedback, with the minority one-star complaint standing as a serious exception.
