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CityVet | Capitol Hill Veterinary Clinic & Urgent Care

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 472 Google reviews · How we rank ›

4.4(472) 80 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareVeterinary SurgeryVeterinary DentistryLow-Cost / Affordable Vet CareExotic & Avian VetLarge Animal / Equine Vet
CityVet | Capitol Hill Veterinary Clinic & Urgent Care
Services
General Veterinary Care, Emergency & Urgent Care, Veterinary Surgery
Reviews
472

What recent reviews say

CityVet Capitol Hill has built a strong reputation for compassionate, timely care. Staff remember patients, call to check in post-visit, and handle anxious animals with patience. Dr. Osburn and Dr. Perez earn specific praise for attentive follow-up and cost-conscious recommendations. Most complaints center on pricing: a "free first exam" promo confused new pet owners; yearly checkup costs jumped without explanation; and some felt treatment choices (like gabapentin) were expensive or unnecessary. For the majority, affordability and kindness outweigh these tensions.

The clinic operates seven days a week and handles routine care, urgent visits, dental work, and euthanasia with equal care. Named staff including Oliver at front desk and vet tech Oakleigh appear consistently. Long-term clients report loyalty, though pricing transparency remains a sore point for some.

Praised for
  • compassionate staff and vets
  • keeps appointments on time
  • affordable compared to other Denver vets
  • thorough exams and follow-up
  • skilled with anxious animals
Watch-outs
  • pricing confusion and unexpected charges
  • inconsistent pricing across visits
  • not fear-free certified
  • questionable first-line medication choices
compassionate-staffskilled-vetsgentle-with-animalscaring-follow-upfriendly-front-deskthorough-examsaffordable-pricingsurprise-feesclear-communication
Best for: Pet owners seeking affordable, compassionate care in Capitol Hill with flexible urgent appointments.
Think twice if: Watch for hidden charges and pricing surprises; ask upfront about exam and service costs to avoid confusion.

Strengths

  • Keeps appointments on schedule
  • Staff call next day to check on pets
  • Prices lower than many Denver competitors
  • Compassionate end-of-life care

Worth knowing

  • Dr. Perez and Dr. Osburn are named as particularly caring; Dr. Osburn diagnosed and treated a senior cat's weight loss and illness
  • Vet tech Oakleigh and front-desk staffer Oliver mentioned by name for thoroughness and kindness
  • Staff follow up by phone the day after appointments
  • Cremation services offered for end-of-life care
  • Antibiotic doses marked on containers for clarity

What reviews say by service

General Veterinary Care
Routine checkups praised for being on-time and unhurried; concern about inconsistent pricing between visits and lack of transparency on fee changes.
Veterinary Dentistry
Ingrown nail extraction and trimming handled gently, with clear post-care instructions.
Emergency & Urgent Care
Staff described as willing to accommodate urgent requests and handle walk-ins compassionately.
Low-Cost / Affordable Vet Care
Consistently noted as more affordable than other Denver vets and competitors' clinics; however, recent price hikes and surprise charges undermine that reputation.

How it compares

  • Rated 4.4 against a 4.57 average across the 104 emergency & urgent care businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
371
4
29
3
13
2
15
1
44

Common questions

Are appointments usually on time?
Yes, reviewers specifically praise CityVet for keeping appointments punctual and running a timely schedule.
Will the vet explain treatment options without pressure?
Long-term clients report staff review all options and are honest about cost; they've said CityVet has saved them money elsewhere.
What is the 'Free First Exam' promotion?
CityVet advertises a free first exam for newly adopted pets through Petszel, but at least one reviewer was charged after the fact; verify in advance if relying on this offer.
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Last updated 2026-07-07