Most visits result in relief: Dr. Lisano and the team book appointments fast, explain options clearly without pressure, and keep costs manageable through care plans. A small number mention dosing errors and weight miscalculations that prompted second thoughts.
Most visits run smoothly with kind staff and quick access to care, but customers report sharp inconsistencies in front desk reliability and occasional staff rudeness. Dr. Molloy earns particular loyalty; euthanasia experiences vary widely from compassionate to distressing, and the $50 appointment deposit policy has fueled frustration when not applied uniformly.
True Companions couples adoption services with low-cost veterinary care that wins steady praise for compassion toward special-needs animals and patient staff. However, recent reviews flag serious concerns: multiple clients report rude vets, misread medical results, poor record-keeping, and a marked drop in care quality after staff changes. The no-kill policy itself has been questioned by adopters who say animals were euthanized without consent.
True Companions has strong appeal for budget-conscious pet owners seeking gentle, skilled care, with Dr. O'Brien consistently praised for expertise and compassion. However, a persistent pattern of front-desk communication failures and inconsistent vet behavior leaves some clients frustrated. Recent reviews suggest staff improvements, but past clients report high-stress handling of nervous animals and contradictory information that has cost them time and trust.
Last updated 2026-07-07