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Founders Green Animal Hospital

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 275 Google reviews · How we rank ›

4.8(275) 89 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareVeterinary SurgeryLow-Cost / Affordable Vet CareExotic & Avian VetVeterinary DentistryLarge Animal / Equine Vet
Founders Green Animal Hospital
Services
General Veterinary Care, Emergency & Urgent Care, Veterinary Surgery
Reviews
275

What recent reviews say

Most visits flow smoothly from booking to discharge, with staff and vets treating both animals and owners with genuine kindness. Dr. Mills stands out for responsiveness and unhurried explanations; the team sends follow-up cards after euthanasia and proactively offers earlier slots for complex cases. One reviewer reported a poor interaction with a different doctor who spoke rapidly and became dismissive when asked to slow down, though the rest of the hospital's team impressed that same customer previously.

The facility in Central Park has a cohesive culture where Maria (Practice Manager) and front desk staff smile and pitch in wherever needed. Patients with anxiety, rescue backgrounds, or terminal illness receive particular care. Reviews mention thorough but conservative diagnostic approaches, clear pricing, and follow-up calls or texts on recovery progress. A multi-species practice: dogs, cats, and at least one chihuahua who got same-day care for a back injury.

Recent shift: Service quality increased compared to last year (one reviewer noted significant improvement in clinic service from prior visit). One recent negative interaction with Dr. Perez contrasts sharply with the hospital's otherwise consistent positive culture.

Praised for
  • compassionate, patient care for anxious pets
  • thorough diagnosis and treatment planning
  • proactive communication and follow-up
  • friendly, knowledgeable staff across all roles
  • ease of scheduling and rapid appointment availability
Watch-outs
  • one provider's rushed communication and unprofessional demeanor
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationclean-facilityfriendly-front-deskthorough-examscaring-follow-up
Best for: Owners of anxious, rescue, or geriatric pets who value patient listening and clear guidance.
Think twice if: One recent report of a doctor being dismissive when asked to slow down communication; check current staffing if clear dialogue is essential.

Strengths

  • rapid appointment availability, including same-day urgency slots
  • proactive outreach (calls/texts to confirm faster appointments or check recovery)
  • Dr. Mills known for unhurried, detailed explanations and end-of-life compassion
  • calm, trauma-informed handling of anxious and rescue animals

Worth knowing

  • Dr. Erin Mills praised for responsiveness, patience, and end-of-life care
  • Dr. Margolis previously well-regarded
  • Dr. M. Perez received one complaint for rushed, unprofessional communication
  • Maria (Practice Manager) noted for flexibility and multitasking
  • Same-day appointment granted for acute back injury
  • Follow-up cards with handwritten notes sent after euthanasia
  • Thorough but conservative diagnostic approach documented

What reviews say by service

General Veterinary Care
Thorough, conservative diagnostic approach; clear explanations of testing options.
Emergency & Urgent Care
Same-day appointment secured within couple hours for acute injury.
Veterinary Surgery
Not explicitly detailed in reviews; general care context suggests capability.
Veterinary Dentistry
Not mentioned in available reviews.
Exotic & Avian Vet
Listed as service but not evidenced in reviews.
Large Animal / Equine Vet
Listed as service but not evidenced in reviews.

How it compares

  • Rated 4.8 against a 4.57 average across the 104 emergency & urgent care businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
257
4
5
3
3
2
6
1
4

Common questions

Can I get a same-day appointment for an urgent issue?
Yes. One reviewer with an acute back injury appointment within a couple of hours. Staff also proactively call to offer earlier slots if complex cases benefit from extra time.
Does Dr. Mills do end-of-life consultations?
Yes. Multiple reviews describe her compassion, follow-up calls/texts, and presence during euthanasia. The hospital sends handwritten staff cards after a pet's passing.
Are there vets who specialize in anxious or rescue animals?
Yes. Dr. Mills is noted for calm, unhurried handling of anxious dogs; staff treat rescue animals with particular kindness and patience.

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Last updated 2026-07-07