Legacy earns strong loyalty from families managing long-term or complex pet health problems. Reviewers consistently praise the vets (especially Dr. Sarhangpour and Dr. Foltz) for expertise in senior care, rare diagnoses, and behavioral sensitivity. In-house blood work and ultrasound cut wait times from days to minutes. A minority report delayed treatment decisions and billing surprises that cost them hundreds or more.
The clinic lists eight services across general, surgical, dental, and holistic categories, with staff who stay with owners through difficult diagnoses. Long-term clients emphasize the culture of kindness shapes quality. Cost runs higher than competitors, but reviewers who stayed value the thoroughness. Those burned by miscommunication on estimates or initial misdiagnosis have not returned.
Most clients describe Indian Tree as caring and thorough, with staff who take time to explain care and costs. Dr. Carrie Wang and the team are praised for calming anxious pets and avoiding unnecessary procedures. One significant complaint alleges misleading dental recommendations and pressure toward costly treatment that a second opinion found unnecessary.
Staff and multiple named vets (Dr. Gilbert, Dr. Fox, Dr. Alberg) earn consistent praise for gentleness with pets, thorough explanations, and unhurried care, especially during difficult end-of-life decisions. Recent low ratings flag concerns over management changes, refusal of emergency wound treatment, rushed bedside manner during euthanasia consults, and poor communication during day boarding-complaints that undercut the practice's otherwise strong reputation.
Reviewers consistently praise the clinic for unhurried, attentive vet care where both doctors (Todd Smith and Crane) get down with animals and explain treatment options clearly. Staff respond quickly to same-day urgent cases, discuss costs upfront without pushing unnecessary tests, and treat end-of-life situations with genuine compassion. The clinic operates in Scenic Heights Arvada, serves the northwest metro area, and offers surgery, dental work, and full lab services on-site. Reviewers highlight fair pricing and a small, efficient practice where animals visibly feel at ease. No significant complaints surface across 506 reviews.
Last updated 2026-07-07