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Livewell Animal Hospital of RiNo

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 168 Google reviews · How we rank ›

4.9(168) 88 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary SurgeryVeterinary DentistryHolistic & Alternative MedicineLow-Cost / Affordable Vet CareEmergency & Urgent CareExotic & Avian VetLarge Animal / Equine Vet
Livewell Animal Hospital of RiNo
Services
General Veterinary Care, Veterinary Surgery, Veterinary Dentistry
Reviews
168

What recent reviews say

Most reviewers encounter attentive, knowledgeable vets who explain care thoroughly and remember details between visits. Dr. Kramer, Dr. Hoppe, and techs like Camryn, Olga, and Kevin stand out for compassionate handling of anxious or reactive pets, with several noting surgical recovery updates and feeling genuinely welcomed.

Two phone experiences with receptionist Isabella soured otherwise enthusiastic switchers; one surgical patient reports an eyelid growth was dismissed as cosmetic and left untreated, causing later corneal damage. Pricing is called fair by most, though one reviewer felt services were tacked on to inflate bills.

Praised for
  • skilled, patient vets
  • staff genuinely care for animals
  • clear communication and explanations
  • no-wait experience and same-day appointments
  • fair, transparent pricing
Watch-outs
  • dismissive phone receptionist
  • poor initial diagnostic judgment on eyelid growth
  • surprise service charges perceived as profit-padding
compassionate-staffskilled-vetsclear-communicationfriendly-front-deskthorough-examsgentle-with-animalscaring-follow-uppoor-communication
Best for: Pet owners seeking compassionate surgical care and follow-up communication from experienced vets.
Think twice if: Phone receptionist (Isabella) has been reported twice as dismissive; get recommendations on initial diagnostic judgment for complex cases before committing.

Strengths

  • Dr. Kramer personally calls with post-surgery updates
  • same-day appointments available
  • staff read animal body language and adjust handling
  • straightforward pricing with no hidden fees (per most reviews)

Worth knowing

  • Dr. Kramer and Dr. Hoppe named as vets; Camryn, Olga, Kevin, and Teresa named as staff
  • TPLO surgery performed on reactive dogs
  • Dr. Kramer provides personal post-operative calls
  • Same-day appointment booking available
  • One case: eyelid growth diagnosed as non-urgent, later caused corneal scarring when untreated

What reviews say by service

General Veterinary Care
Vets listen to questions patiently and review prior records.
Veterinary Surgery
TPLO surgeries handled well; reactive dogs noted as managed with a plan. Post-op follow-up calls from Dr. Kramer mentioned.
Veterinary Dentistry
No dental-specific reviews.
Holistic & Alternative Medicine
No holistic-specific reviews.
Low-Cost / Affordable Vet Care
Pricing described as fair and straightforward; one complaint of inflated bills.
Emergency & Urgent Care
Same-day urgent appointments available; urgent care listed on website.

How it compares

  • Rated 4.9 against a 4.6 average across the 126 veterinary surgery businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 91
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
162
4
0
3
0
2
2
1
4

Common questions

Can I get a same-day appointment?
Yes. One reviewer got an appointment within the hour of calling.
Will the vet call me after my pet's surgery?
Yes. Dr. Kramer personally calls with post-operative updates, as confirmed by a spay patient.
Do they see exotic pets like chickens?
Yes. A reviewer brought in a chicken and was treated with care by Kevin and Dr. Kramer.
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Last updated 2026-07-07