One reviewer praised the vet's caring nature; another reported rude staff with no compassion for animals. Evidence is sparse (3 reviews), so take both accounts as individual experiences rather than the full picture.
Based on limited recent reviews, so treat this as low-confidence.
Dr. Lori and Dr. Scott have built a devoted following over decades with their hands-on expertise and genuine care for small and large animals alike. The clinic's main limitation is capacity: two vets mean booked schedules and months-long wait times for new patients, though established clients praise the depth of care as worth any delay.
For over a decade, owners have brought their pets here and stayed. Staff take 45 minutes with an anxious dog if needed, name their fear-free approach in patient charts, and treat animals with genuine respect. Pricing undercuts larger chains by hundreds of dollars for the same care. Named vets Dr. Z, Dr. Nikki Baum, and Dr. Sayer have built deep trust across cats, dogs, and mixed households. The front desk welcomes you, techs answer questions, and doctors sit down to discuss treatment options. Payment plans are available through their app.
Long-standing customers praise The Vets Animal Hospital for affordable care and Dr. Sebunya's attentiveness, but recent reviews reveal serious cracks: missed critical diagnoses, poor communication of test results, inconsistent staff training, and reluctance to answer phones or accept walk-ins. Some families report the clinic turned them away during emergencies despite being listed as urgent care.
Last updated 2026-07-07