Tender Touch earns consistent praise for attentive, low-pressure care. Vets and techs like Brianna, Toya, Dr. Barr, and Dr. Hedlin sit with nervous pets, offer kind words during difficult visits, and avoid pushing unnecessary treatment. The Baker clinic has a calm waiting room and handles end-of-life care with unusual gentleness. One recent reviewer flagged opaque estimates and high costs as a drawback tied to private equity ownership; most others call pricing reasonable or wonderful, though some long-term clients note it has become pricier over the years.
Their website claims they offer wellness exams, dental cleanings, surgery, ultrasound, laboratory testing, spay and neuter, soft tissue surgery, and acupuncture. They hold AAHA accreditation and Cat Friendly Practice status. The hospital has served Denver since 1999 and draws families and longtime pet owners who return after moving away, trusting the team's restraint and skill even as costs have climbed.
No recent reviews available to assess patient experience. The business states it has operated since 1999 and holds AAHA accreditation and AAFP membership, with services spanning surgery, dentistry, and preventive care in Baker.
True Companions couples adoption services with low-cost veterinary care that wins steady praise for compassion toward special-needs animals and patient staff. However, recent reviews flag serious concerns: multiple clients report rude vets, misread medical results, poor record-keeping, and a marked drop in care quality after staff changes. The no-kill policy itself has been questioned by adopters who say animals were euthanized without consent.
True Companions has strong appeal for budget-conscious pet owners seeking gentle, skilled care, with Dr. O'Brien consistently praised for expertise and compassion. However, a persistent pattern of front-desk communication failures and inconsistent vet behavior leaves some clients frustrated. Recent reviews suggest staff improvements, but past clients report high-stress handling of nervous animals and contradictory information that has cost them time and trust.
Last updated 2026-07-07