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Veterinary Emergency Group

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 941 Google reviews · How we rank ›

4.8(941) 86 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareVeterinary SurgeryLow-Cost / Affordable Vet CareExotic & Avian VetVeterinary DentistryLarge Animal / Equine Vet
Veterinary Emergency Group
Services
General Veterinary Care, Emergency & Urgent Care, Veterinary Surgery
Reviews
941

What recent reviews say

Staff respond fast to crisis situations and explain care options clearly, making distressing moments manageable. Dr. Lehman, Dr. Beck, and tech Tucker are named for skill; they handle anxious pets well and treat exotic animals like bearded dragons. Reviewers praise their willingness to work out costs for families facing difficult decisions. However, some report overcharging, delayed refunds, incomplete records, and significantly higher fees than other VEG locations, raising concerns about billing practices at this Edgewater site specifically.

Staff members praised include Rayne for cat handling. The facility has an open-concept layout that reviewers found welcoming, though one visit noted it was cramped and had odor issues. Private equity ownership was flagged by one reviewer as a driver of aggressive pricing tactics. Emergency surgery (foreign body removal) and trauma care are evidenced services.

Praised for
  • compassionate staff and vets
  • quick response in emergencies
  • skilled with exotic pets
  • thorough communication and options
  • emergency availability 24/7
Watch-outs
  • inconsistent quality across locations
  • aggressive pricing and upselling
  • billing errors and lack of transparency
  • poor facility conditions at Edgewater location
compassionate-staffskilled-vetsemergency-availabilitygentle-with-animalsclear-communicationknowledgeable-staffcaring-follow-upoverpricedsurprise-feespoor-communication
Best for: Pets with life-threatening emergencies or after-hours urgent injuries.
Think twice if: Billing transparency issues and higher costs than competing VEG locations have been reported; request itemized estimates upfront.

Strengths

  • Fast response times for life-threatening emergencies
  • Accepts exotic pets (bearded dragons, other reptiles)
  • Skilled surgical team for foreign body removal
  • Available round-the-clock for urgent situations

Worth knowing

  • Dr. Lehman and Dr. Beck (surgeons)
  • Tech Tucker
  • Staff member Rayne noted for cat handling
  • Foreign body surgical removal performed
  • Open-concept facility layout
  • 24/7 availability
  • Some reviews cite $300+ billing discrepancies and missing medical records at this Edgewater location

What reviews say by service

Emergency & Urgent Care
Fast triage and compassionate crisis care praised; billing and communication failures reported at Edgewater location.
Veterinary Surgery
Foreign body removal and surgical intervention performed skillfully by Dr. Beck.
Exotic & Avian Vet
Bearded dragon emergency care described as professional and effective by out-of-state reviewer.

How it compares

  • Rated 4.8 against a 4.57 average across the 104 emergency & urgent care businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
885
4
6
3
9
2
6
1
35

Common questions

Do you see exotic pets like bearded dragons?
Yes. One reviewer drove 90 minutes from Colorado Springs for bearded dragon emergency care and reported professional, quick treatment.
Are you open 24/7 for emergencies?
Yes. Reviewers mentioned arrival at 3:30 AM and praise for round-the-clock availability.
What should I know about costs?
Reviewers note prices are higher than some competing vets, and billing errors have occurred at the Edgewater location; request an itemized estimate and review your bill carefully.
Request a quote

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Last updated 2026-07-07