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Park Hill Veterinary Medical Center

Updated 2026-07-07 · 1,215 reviewed · 182 listed · Scored from 364 Google reviews · How we rank ›

4.3(364) 73 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary SurgeryVeterinary DentistryHolistic & Alternative MedicineLow-Cost / Affordable Vet CareEmergency & Urgent CareExotic & Avian VetLarge Animal / Equine Vet
Park Hill Veterinary Medical Center
Services
General Veterinary Care, Veterinary Surgery, Veterinary Dentistry
Reviews
364

What recent reviews say

Loyal clients praise the warmth and ease of booking, but newer reviews paint a troubling picture of rising costs, billing surprises, slow responses to urgent cases, and staff turnover that fragments continuity of care. The practice's size and range of services mask deeper operational and cultural issues that have driven away families with senior or critically ill pets.

Recent shift: Negative shift evident in the past 3-6 months: the most recent critical reviews (March 2026 and concurrent months) emphasize compounding delays in urgent care, systemic communication failures, and financial frustration, whereas 5-star reviews are older and focus on routine pleasantness and scheduling ease.

Praised for
  • compassionate staff
  • easy scheduling and availability
  • caring follow-up
  • friendly and professional team
Watch-outs
  • high prices and excessive upselling
  • poor communication and delayed results
  • staff turnover and inconsistent care
  • hidden fees and billing surprises
  • rude doctors and unprofessional behavior
compassionate-stafffriendly-front-deskoverpricedsurprise-feespoor-communicationskilled-vetslong-wait-timesrushed-appointments
Best for: Owners seeking convenient scheduling and routine care in South Park Hill neighborhoods.
Think twice if: Budget-conscious owners, families with senior or critically ill pets needing urgent follow-up, or those sensitive to provider continuity and transparent billing.

Strengths

  • Easy appointment booking and texting availability
  • Wide range of services under one roof
  • Fear Free Certified staff and environment

Worth knowing

  • Exam fee stated as $95
  • Tooth extraction estimate cited as $1000+
  • Blood draw billed separately from procedure estimates
  • Cytopoint injection mentioned at $150/month
  • Staff turnover and provider changes noted across multiple reviews
  • Wait times for diagnostic results reported as 1-3.5+ weeks
  • Dr. Margo and Dr. Moon mentioned by name in negative reviews

What reviews say by service

General Veterinary Care
Praised for routine care and ease of scheduling, but complaints of upselling and high costs.
Veterinary Surgery
Tooth extraction performed; billing disputes over hidden ancillary fees.
Veterinary Dentistry
Tooth extraction offered; extraction estimate $1000+ with billing complications.
Emergency & Urgent Care
Offered but criticized for delays (3.5+ weeks) in urgent diagnostic follow-up and poor result communication.
Low-Cost / Affordable Vet Care
Not supported; reviewers report significantly higher costs than competing clinics.

How it compares

  • Rated 4.3 against a 4.6 average across the 126 veterinary surgery businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 55
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
276
4
24
3
13
2
12
1
39

Common questions

Can I text the clinic to schedule an appointment?
Yes, reviewers report being able to text the team to find available times.
What is the exam fee?
Exam fees are stated as $95.
Are there hidden fees I should know about?
Several reviewers report that procedures like blood draws are billed separately from procedure estimates, leading to surprise charges at checkout.

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Last updated 2026-07-07